/* SKC Care Service Department Portal — isolated, no site-wide selectors. */
.skcc-portal, .skcc-portal * { box-sizing: border-box; }
.skcc-portal { --skcc-blue:#049ee6; --skcc-navy:#133855; --skcc-text:#466277; --skcc-line:#deebf3; font: 16px/1.55 Manrope,Inter,system-ui,-apple-system,"Segoe UI",Arial,sans-serif; color:var(--skcc-navy); padding:34px 12px 54px; background:linear-gradient(135deg,#f3faff,#f9fcff); }
.skcc-portal-shell {max-width:1240px;margin:0 auto;}
.skcc-portal a {color:#007ec1;text-decoration:none;}
.skcc-portal a:hover {text-decoration:underline;}
.skcc-portal h1,.skcc-portal h2,.skcc-portal h3 {color:var(--skcc-navy); margin:0 0 8px;line-height:1.25;font-weight:800;letter-spacing:-.025em;}
.skcc-portal h1 {font-size:clamp(28px,3.5vw,44px);}
.skcc-portal h2 {font-size:clamp(21px,2vw,26px);}
.skcc-portal h3 {font-size:19px;}
.skcc-portal p {margin:6px 0 17px; color:var(--skcc-text);}
.skcc-portal .skcc-eyebrow {font-size:11px;color:#007fbe;letter-spacing:.14em;font-weight:800;text-transform:uppercase;}
.skcc-portal-header {display:flex;align-items:center;justify-content:space-between;gap:16px; margin:0 0 27px;}
.skcc-portal-header p {margin:0;}
.skcc-header-actions {display:flex;flex-wrap:wrap;gap:9px;justify-content:flex-end;}
.skcc-portal .skcc-link-btn {display:inline-flex;align-items:center;justify-content:center;background:#fff;border:1px solid var(--skcc-line);border-radius:12px;color:#266282;font-size:14px;font-weight:700;padding:10px 17px;}
.skcc-portal .skcc-btn {appearance:none;display:inline-flex;align-items:center;justify-content:center;min-height:43px;border:0;border-radius:12px;padding:12px 18px;font-size:14px;font-weight:700;line-height:1.1;font-family:inherit;cursor:pointer;text-decoration:none;white-space:normal;}
.skcc-portal .skcc-btn:hover {text-decoration:none;filter:brightness(.96);}
.skcc-portal .skcc-btn-primary {background:var(--skcc-blue);color:#fff;box-shadow:0 8px 22px rgba(4,158,230,.14);}
.skcc-portal .skcc-btn-primary:visited {color:#fff;}
.skcc-portal .skcc-btn-muted {background:#edf6fc;color:#276887;}
.skcc-portal .skcc-btn-whatsapp {background:#1f9e64;color:#fff;margin:8px 8px 0 0;}
.skcc-portal .skcc-btn-whatsapp:visited {color:#fff;}
.skcc-portal .skcc-panel,.skcc-portal .skcc-stat,.skcc-portal .skcc-login {background:#fff;border:1px solid var(--skcc-line);box-shadow:0 8px 32px rgba(19,56,85,.035);border-radius:20px; padding:26px;margin-bottom:22px;min-width:0;}
.skcc-portal .skcc-panel-title {display:flex;gap:15px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-bottom:14px;}
.skcc-portal .skcc-panel-title span:not(.skcc-status) {color:#70899a;font-size:13px;}
.skcc-portal .skcc-stats {display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin:0 0 20px;}
.skcc-portal .skcc-stat {margin:0; padding:20px 24px;}
.skcc-portal .skcc-stat small {display:block;color:#71879a;font-size:12px;font-weight:700;}
.skcc-portal .skcc-stat strong {display:block;font-size:28px;margin-top:4px;}
.skcc-portal input[type="text"],.skcc-portal input[type="search"],.skcc-portal input[type="tel"],.skcc-portal input[type="password"],.skcc-portal input[type="datetime-local"],.skcc-portal select,.skcc-portal textarea {width:100%;max-width:100%;min-height:44px;border:1px solid #d4e2ed;background:#fff;border-radius:12px;padding:10px 13px;font:inherit;font-size:14px;color:#194564;box-shadow:none;}
.skcc-portal input:focus,.skcc-portal textarea:focus,.skcc-portal select:focus {outline:2px solid rgba(4,158,230,.26);border-color:#049ee6;}
.skcc-portal label {display:block;font-size:13px;font-weight:700;margin:15px 0 8px;}
.skcc-portal .skcc-filters {display:grid;grid-template-columns:minmax(200px,2fr) minmax(155px,1fr) auto;align-items:end;gap:12px;margin:16px 0 20px;}
.skcc-portal .skcc-filters label.screen-reader-text {position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(1px,1px,1px,1px);white-space:nowrap;}
.skcc-portal .skcc-table-wrap {width:100%;overflow-x:auto;}
.skcc-portal table.skcc-table {width:100%;border-collapse:collapse;min-width:800px;margin:0;border:0;background:transparent;}
.skcc-portal .skcc-table th,.skcc-portal .skcc-table td {padding:14px 12px;border-bottom:1px solid #edf3f7;text-align:left;vertical-align:middle;font-size:13px;}
.skcc-portal .skcc-table th {font-size:11px;color:#748e9e;letter-spacing:.04em;font-weight:800;text-transform:uppercase;}
.skcc-portal .skcc-table td small {display:block;margin-top:4px;color:#71879a;}
.skcc-portal .skcc-small-link {font-size:13px;font-weight:700;}
.skcc-portal .skcc-status {display:inline-flex;padding:5px 11px;background:#edf5fb;border-radius:100px;font-size:11px;color:#35657f;font-weight:800;white-space:nowrap;}
.skcc-portal .skcc-status-assigned,.skcc-portal .skcc-status-confirmed {color:#096e9c;background:#e3f5ff;}
.skcc-portal .skcc-status-in_progress {color:#9c5b06;background:#fff3da;}
.skcc-portal .skcc-status-completed {color:#0d8446;background:#e4faed;}
.skcc-portal .skcc-status-cancelled {color:#bb3a49;background:#fff0f1;}
.skcc-portal .skcc-pagination {display:flex;gap:7px;margin:18px 0 2px;}
.skcc-portal .skcc-pagination a {padding:8px 14px;border:1px solid #d5e8f4;border-radius:10px;}
.skcc-portal .skcc-pagination a.active {background:#049ee6;color:#fff;}
.skcc-portal .skcc-detail-grid {display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:18px;}
.skcc-portal .skcc-dl {display:grid;grid-template-columns:minmax(120px,30%) 1fr;gap:12px;margin:12px 0;}
.skcc-portal .skcc-dl dt {color:#70889a;font-size:13px;font-weight:700;}
.skcc-portal .skcc-dl dd {margin:0;color:#1c455f;overflow-wrap:anywhere;}
.skcc-portal .skcc-panel form > button[type="submit"] {margin-top:20px;}
.skcc-portal .skcc-help {font-size:12px;color:#738a99;line-height:1.5;margin-top:12px;}
.skcc-portal .skcc-notice,.skcc-portal .skcc-error {border-radius:12px;padding:14px 17px;margin-bottom:18px;background:#e7f9f0;color:#127447;font-weight:600;font-size:14px;}
.skcc-portal .skcc-error {background:#fff2f0;color:#bd4a46;}
.skcc-portal .skcc-history p {padding-bottom:12px;border-bottom:1px solid #eef5fa;margin-bottom:13px;}
.skcc-portal .skcc-history small {display:block;font-size:12px;color:#8397a4;}
.skcc-portal .skcc-tech-row {display:grid;grid-template-columns:minmax(150px,1fr) minmax(160px,1.2fr) minmax(160px,1.2fr) auto;align-items:end;gap:14px;padding:18px 0;border-bottom:1px solid #e7eff5;}
.skcc-portal .skcc-tech-name small {display:block;color:#879aa7;}
.skcc-portal .skcc-tech-row label {margin:0;}
.skcc-portal .skcc-share-panel {margin-top:3px;}
.skcc-portal .skcc-share-panel input[readonly] {background:#f5fafd;}
.skcc-portal .skcc-copy-feedback {display:inline-block;padding-left:12px;color:#0e9160;font-size:13px;font-weight:700;}
.skcc-portal .skcc-inline-form {display:inline-block;}
.skcc-portal .skcc-login {max-width:470px;margin:25px auto;padding:38px;}
.skcc-portal .skcc-login .login-username,.skcc-portal .skcc-login .login-password {display:block;margin-bottom:15px;}
.skcc-portal .skcc-login .login-remember {display:none;}
.skcc-portal .skcc-login input[type="submit"] {background:#049ee6;color:#fff;border:0;border-radius:11px;padding:13px 20px;font-weight:700;cursor:pointer;}
.skcc-portal .skcc-tracking {max-width:890px;}
.skcc-portal .skcc-tracking>.skcc-eyebrow,.skcc-portal .skcc-tracking>h1,.skcc-portal .skcc-tracking>p {text-align:center;}
.skcc-portal .skcc-tracking-ref {color:#6b8493;font-size:14px;}
.skcc-portal .skcc-tracker {padding:0;margin:33px 0 20px;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;list-style:none;}
.skcc-portal .skcc-tracker li {display:flex;flex-direction:column;align-items:center;text-align:center;gap:10px;color:#8295a2;font-size:12px;}
.skcc-portal .skcc-tracker li span {width:37px;height:37px;border:2px solid #deebf2;border-radius:50%;display:grid;place-items:center;background:#f3f7fa;color:#8ca3b1;font-weight:800;}
.skcc-portal .skcc-tracker li.done span {background:#049ee6;border-color:#049ee6;color:#fff;}
.skcc-portal .skcc-tracker li.done strong {color:#145479;}
.skcc-portal .skcc-tech-card {padding:22px;margin:25px 0;background:#f2faff;border:1px solid #d8ebf7;border-radius:15px;}
.skcc-portal .skcc-tech-card h3 {margin-top:4px;}
.skcc-portal .skcc-tech-card .skcc-btn {margin:7px 8px 0 0;}
.skcc-portal .skcc-appt {font-size:15px;padding:12px 14px;background:#f8fbff;border-radius:10px;}
.skcc-customer-links {margin-top:28px;padding:22px;border-radius:13px;border:1px solid #d9ebf7;background:#f7fcff;}
.skcc-customer-links ul {margin:0 0 0 18px;}
@media(max-width:980px) {.skcc-portal .skcc-stats {grid-template-columns:repeat(2,minmax(0,1fr));}.skcc-portal .skcc-detail-grid {grid-template-columns:1fr;}.skcc-portal .skcc-tech-row {grid-template-columns:1fr 1fr;}.skcc-portal .skcc-header-actions {justify-content:flex-start;}.skcc-portal-header {align-items:flex-start;flex-direction:column;}}
@media(max-width:640px) {.skcc-portal {padding:20px 9px 44px;}.skcc-portal .skcc-panel,.skcc-portal .skcc-stat {padding:19px;}.skcc-portal .skcc-filters,.skcc-portal .skcc-tech-row {grid-template-columns:1fr;}.skcc-portal .skcc-stats {grid-template-columns:1fr 1fr;gap:8px;}.skcc-portal .skcc-stat {padding:15px;}.skcc-portal .skcc-stat strong {font-size:22px;}.skcc-portal .skcc-dl {grid-template-columns:1fr;gap:3px;}.skcc-portal .skcc-dl dd {margin:0 0 10px;}.skcc-portal .skcc-tracker {grid-template-columns:1fr;gap:13px;}.skcc-portal .skcc-tracker li {flex-direction:row;text-align:left;}.skcc-portal .skcc-login {padding:24px;}.skcc-portal .skcc-btn {width:100%;margin:6px 0;}}
@media(prefers-reduced-motion:reduce){.skcc-portal *{animation:none!important;transition:none!important;}}

/* Version 1.1 — direct technician assignment form */
.skcc-portal .skcc-assignment-fields {
    margin: 21px 0 10px;
    padding: 20px;
    background: #f6fbff;
    border: 1px solid #d9ebf6;
    border-radius: 15px;
}
.skcc-portal .skcc-assignment-heading {font-size:16px;font-weight:800;color:#123855;}
.skcc-portal .skcc-assignment-fields .skcc-help {margin:8px 0 12px;}
.skcc-portal .skcc-assignment-fields label {margin:15px 0 6px;}
.skcc-portal .skcc-assignment-fields input {background:#fff;}
.skcc-portal .skcc-required {color:#d43a51;}
@media(max-width:640px) {.skcc-portal .skcc-assignment-fields {padding:15px;}}

/* Version 1.2 — frontend staff registration and login navigation */
.skcc-portal .skcc-register {max-width:560px;padding:36px 38px;}
.skcc-portal .skcc-staff-registration input[type="email"] {width:100%;max-width:100%;min-height:44px;border:1px solid #d4e2ed;background:#fff;border-radius:12px;padding:10px 13px;font:inherit;font-size:14px;color:#194564;box-shadow:none;}
.skcc-portal .skcc-staff-registration input[type="email"]:focus {outline:2px solid rgba(4,158,230,.26);border-color:#049ee6;}
.skcc-portal .skcc-staff-registration .skcc-consent {display:flex;align-items:flex-start;gap:9px;font-size:13px;font-weight:500;line-height:1.55;color:#4f687a;margin:19px 0;}
.skcc-portal .skcc-staff-registration .skcc-consent input {width:auto;min-width:17px;min-height:17px;margin-top:2px;accent-color:#049ee6;}
.skcc-portal .skcc-register-submit {display:block;width:100%;text-align:center;padding:14px 18px!important;margin-top:20px;}
.skcc-portal .skcc-honeypot {position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important;}
.skcc-portal .skcc-login-footer {display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:23px;border-top:1px solid #e1edf5;padding-top:18px;}
.skcc-portal .skcc-login-footer a {font-weight:700;font-size:13px;}
.skcc-portal .skcc-login-footer .skcc-btn-outline {background:#edf8ff!important;color:#087cac!important;border:1px solid #cae8f6;}
@media(max-width:640px){.skcc-portal .skcc-register{padding:25px 19px;}.skcc-portal .skcc-login-footer{flex-direction:column;align-items:stretch;text-align:center;}}